Status

Resolved — 15 Jun, 11:05:06 CEST

We have resolved the issue and services are returning to normal. We will continue to monitor to ensure stability.

Identified — 15 Jun, 10:51:52 CEST

We have identified the cause and are actively working on a fix. We expect to have this resolved within approximately 15 minutes.

Investigating — 15 Jun, 10:38:47 CEST

We are currently investigating reports of degraded performance affecting some Placetel Mobile users. Our team is actively looking into the issue and will provide further updates as soon as more information is available.

Resolved — 4 Jun, 14:53:36 CEST

The issue has been resolved and affected functionality should now be restored for impacted users. We will continue to monitor to ensure stability.

Identified — 3 Jun, 15:33:14 CEST

Users and administrators are experiencing intermittent failures logging in to the Webex App, Webex Control Hub, and Webex Developer Portal.

Resolved — 15 May, 12:03:25 CEST

We have restored system function and are monitoring to confirm full stability.

Investigating — 15 May, 09:24:06 CEST

We are currently investigating issues with announcements and queue greetings on Webex Calling. Some customers may experience difficulties creating or playing announcements. We are working to resolve this as quickly as possible.

Resolved — 11 May, 17:32:17 CEST

We have resolved the issue and all affected services are operating normally. We will continue to monitor to ensure stability.

Monitoring — 8 May, 20:53:05 CEST

The issue has been addressed and we are now monitoring systems to confirm stability.

Investigating — 8 May, 12:44:43 CEST

We are currently investigating reports of degraded performance affecting some customers using Webex Customer Assist. Our team is actively looking into the issue to determine the cause. We will provide further updates as more information becomes available.

Resolved — 14 Apr, 16:35:30 CEST

We have resolved the issue and services are operating normally again. We will continue to monitor to ensure stability.

Identified — 14 Apr, 11:52:11 CEST

We have identified the underlying issue and are actively working on a fix.

Investigating — 14 Apr, 11:44:45 CEST

We are currently investigating an issue affecting call forwarding functionality within Placetel AI Assistants. Some users may experience problems with forwarding behavior when using AI Assistants. We will provide further updates as our investigation progresses.