Telephony Disruption

Incident Report for Placetel

Resolved

This incident has been resolved.

Posted Nov 18, 2024 - 16:03 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 18, 2024 - 15:54 CET

Update

Telephony is fully operational. Customer Portals might still be facing degraded performance

Posted Nov 18, 2024 - 15:40 CET

Identified

Most services are recovering, but we're are still investigating the root cause of the incident.

Posted Nov 18, 2024 - 15:32 CET

Update

We are continuing to investigate this issue.

Posted Nov 18, 2024 - 15:26 CET

Update

We are continuing to investigate this issue.

Posted Nov 18, 2024 - 15:21 CET

Investigating

Telephony services are currently disrupted. We are investigating the issue

Posted Nov 18, 2024 - 15:14 CET

This incident affected: Administration (Customer Self Service Portal, Partner Portal).